Return & Rufund Policy-1
1.Return and exchange conditions：
After receiving the product and confirming that it is in a brand new unused state without any damage, dirt or perfume problems, we will refund your money, and you will have to pay for the return shipping.
Our delivery address is as follows
Address: 408, Changfeng Creative Valley, Dashi Street, Panyu District, Guangzhou
To: Zhang Zhao 18535256238
Postal Code: 511400
2. Return time:
Please allow up to 72 hours for your refund to process once our warehouse receives the returned product. Your bank statement will reflect a change in 7-10 business days.
3. Return and exchange cost:
You need to pay the return shipping cost.
4. Please write down the order number and sub-order number of the goods you want to return on the paper, and put it in the returned package together with the "Package Details" paper.
5. If the returned items are worn/washed/changed/damaged/scented with perfume, etc., you will not get a refund.
6. Please make sure that the quantity and items you return are the same as you requested.
7. Please send us the tracking number and shipping method of the returned package.
If you need to change the shipping address, please send us an email with your order number, the current shipping address, and the address that you would like to change it to. We can change the address up until your order leaves our facility!
If we sent the wrong order or item(s), or you received any broken items. Please submit a support ticket and attach some clear photos of the items that could present a quality issue and email firstname.lastname@example.org
, we will offer you a full/partial refund or exchange service.
Once your return has been processed, you will receive a confirmation email; please note that it may take an additional 7-10 business days from the date you receive this email for the funds to be available in your account and it may take an additional billing cycle to see the funds on your billing statement.
Exchange & Return
If we sent the wrong order or item(s), or you received any broken items, or the quality of the products you received is poor/defective. Please submit a support ticket and attach some clear photos of the items that could present a quality issue, we will offer you a full/partial refund or exchange service.
Please note that the following reasons are NOT covered by our Return/Exchange Policy, and we are not liable for these issues.
☆Products are damaged by misuse, mishandling, or poor maintenance.
☆Personal Reasons due to changed mind, personal taste, etc.
If you want return,please contact us to receive the retrun address.